Frequently Asked Questions (FAQs)

Our process is simple and fully digital. Enter your car’s key details, such as make, model, year, and mileage, into our online tool. We’ll analyze the information and send you an estimated value by email. If you accept the estimate and complete the payment, we’ll issue your official valuation certificate and email it to you.

The initial estimate we provide is free of charge. However, the official valuation certificate is issued only after payment is made.

No, our process is entirely online. There’s no need to bring your car to us. Simply provide accurate details about your car on our website, and we’ll handle the rest.

Once you accept the estimate and complete the payment, we’ll email the official valuation certificate promptly, typically within 24 hours.

You’ll need to provide your car’s make, model, year of manufacture, mileage, and any additional key details, such as condition or notable features. The more accurate the information, the better your estimate will be.

Yes, our valuation certificate is official and designed to provide a clear, fair, and realistic value for your car, helping you in negotiations with potential buyers.

Yes, if you’ve made a mistake or need to update your car’s details, contact our support team, and we’ll assist you in revising your information.

We accept a variety of payment methods, including credit/debit cards, online payment platforms, and bank transfers.

Unfortunately, our services are non-refundable once the payment has been processed. Please ensure all details are accurate before submitting your request.

You can reach us through the "Contact Us" page on our website. Just send us a message, and we’ll respond as quickly as possible.

The estimate we provide is based on the details you’ve shared and market data. If you believe there’s an error, you can contact our support team to review or revise your car’s details.

Yes, you can request valuations for multiple vehicles. Simply fill out a separate request for each car on our website.

Our valuation process is entirely online, fast, and hassle-free. We focus on accuracy, transparency, and customer convenience by delivering official certificates that are widely accepted.

The initial estimate is based on the information provided. The final valuation certificate reflects the most accurate value, factoring in the car’s condition and market trends.

Currently, we specialize in passenger cars. If you’re looking to value a different type of vehicle, please contact us to confirm whether we can assist.

The certificate is delivered via email as a digital document, ensuring quick and secure delivery.

Yes, we prioritize your privacy and ensure all data is handled securely and in compliance with applicable laws.

Our official valuation certificate is primarily designed for car sales but is often accepted for other purposes. Please confirm with your insurance or financial provider for specific use cases.

If you realize there’s an error after submitting your request, contact our support team immediately. We’ll guide you on how to update the details.

The validity of the certificate depends on market conditions and the specifics of your car. Generally, we recommend using it within 30 days to ensure the value remains relevant.

If you choose not to proceed with the estimate, there’s no obligation to continue. The initial estimate is free, and you can request another valuation if your car’s details or condition change.

Yes, once you submit your request, you can track its progress through your account dashboard. You’ll also receive email updates at each step of the process.

Valuations for vintage or classic cars may require additional details to ensure accuracy. Please contact our support team for assistance with these types of vehicles.

Your car’s value is influenced by factors such as its make, model, age, mileage, condition, market demand, and any additional features or modifications.

Once the certificate is issued, it is considered final. If there’s an error, please contact our support team to discuss possible corrections.