Privacy Policy
CARTIST SURVEYING & EVALUATING SERVICES L.L.C ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1 Personal Information: When you use our services, we may collect personal information, including but not limited to:
- Your name
- Email address
- Phone number
- Payment details
1.2 Vehicle Information: As part of our car valuation services, we collect details about your vehicle, such as make, model, year, mileage, condition, and photographs.
1.3 Usage Data: We may collect non-personally identifiable information, such as your IP address, browser type, pages visited, and time spent on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our car valuation services and issue valuation certificates.
- To communicate with you regarding your inquiries and service requests.
- To process payments and deliver receipts or invoices.
- To improve our website and services based on user feedback and behavior.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).
- Legal Compliance: We may disclose information if required to do so by law or if we believe it is necessary to protect our legal rights, comply with court orders, or prevent fraud.
- Business Transactions: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the assets.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account credentials, if applicable.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy (roughly maximum retention period of 5 years), comply with legal obligations, or resolve disputes.
6. Your Rights
Under applicable UAE data protection laws, you have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for specific processing activities.
- Request a copy of the information we hold about you or your vehicle.
To exercise these rights, please contact us at info@cartist.ae.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@cartist.ae
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting CARTIST SURVEYING & EVALUATING SERVICES L.L.C with your information.